Cookie Policy

Effective Date: March 2026

This Cookie Policy explains what cookies are, how ProFlow Plumbing Solutions ("we" or "us") uses them on callpro.pro, and what options you have for controlling them. We believe in being straightforward about the technologies that operate behind the scenes when you visit our website, so we have written this page in plain language rather than dense legal jargon.

What Are Cookies?

Cookies are small text files that a website places on your computer, tablet, or smartphone when you visit. They serve a variety of purposes — from remembering that you have already filled in a contact form, to helping us understand which pages attract the most visitors. Cookies do not contain viruses and cannot access other data stored on your device.

Some cookies are deleted as soon as you close your browser (session cookies), while others remain on your device for a set period so the site can recognise you on your next visit (persistent cookies). Both types play a role in delivering a smooth browsing experience.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for callpro.pro to function. They handle basic tasks such as maintaining your session while you navigate between pages, loading the correct version of the site for your device, and ensuring that form submissions reach our server securely. Without them, core features of the website simply would not work. Because they are essential, these cookies cannot be disabled.

Analytics Cookies

We use analytics cookies — primarily through Google Analytics — to gather anonymised data about how visitors interact with our site. The information collected includes the number of visitors, the pages they view, the approximate geographic region they are browsing from, and how long they spend on each page. None of this data identifies you personally.

This information is invaluable to a small business like ours. It tells us, for example, whether our emergency plumbing page is reaching the people who need it most, or whether visitors struggle to find our contact details. Armed with those insights, we can make targeted improvements that benefit everyone.

Preference Cookies

Preference cookies remember choices you make on the site so that you do not have to repeat them on every visit. For instance, if you have previously selected a preferred language or dismissed a notification banner, a preference cookie stores that choice. These cookies enhance convenience but are not required for the site to operate. Disabling them simply means you may see default settings each time you return.

Managing Cookies

You have full control over which cookies you accept. Most modern browsers allow you to view, manage, and delete cookies through their settings menu. Below are quick links to cookie management instructions for the most widely used browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and Site Permissions > Manage and Delete Cookies

Please note that blocking all cookies may affect the functionality of callpro.pro and other websites you visit. Essential features such as form submissions and session management rely on cookies to work correctly.

Third-Party Cookies

Certain cookies on our site are set by third-party services that we have integrated to improve your experience or to measure site performance. These include:

  • Google Analytics: Tracks anonymised visitor behaviour so we can optimise our content and navigation.
  • Google Fonts: May set cookies when loading web fonts used in our site design.

Each third-party provider operates under its own privacy and cookie policies. We encourage you to review those policies if you would like a deeper understanding of how your data is handled by these services. ProFlow does not have control over third-party cookies and is not responsible for the practices of external providers.

Updates to This Policy

As our website evolves and as browser technologies change, we may update this Cookie Policy from time to time. Revisions will be published on this page with a new effective date at the top. We recommend checking back occasionally to stay informed.

Contact Us

If you have any questions about the cookies used on callpro.pro, or if you need assistance managing your cookie preferences, do not hesitate to get in touch: